Sahaj Agro Industries (“Company”, “we”, “our”, or “us”) is fundamentally committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines exactly how we collect, use, disclose, and protect information when you visit our website www.sahajagroindustries.com or engage with us for B2B export purposes and wholesale orders.
By accessing our website, you signify your agreement to the practices described in this extensive Privacy Policy.
1. Company Identity & Registration
Ring Road, Bhatapara, Chhattisgarh, India - 493118
Email: sahajagroindustries1@gmail.com
Phone: +91-70002 05906
2. Information We Collect
To provide you with premium B2B solutions, we securely collect the following categories of information:
A. Personal Information You Actively Provide
- Full name of the purchasing agent or representative
- Corporate email address
- Direct phone number or WhatsApp contact
- Company name and registration details
- Inquiry specifications (e.g., product requirements, shipping destination)
- Logistics and billing information once an order proceeds
B. Automatically Collected Data
When you browse our platform, our systems may automatically gather non-identifiable technical data to optimize your experience:
- IP address (anonymized where possible)
- Browser version and device characteristics
- Navigational behavior within our website pages
- Time zone and referral source mapping
C. Cookies and Enhanced Tracking
We deploy standard cookies and tracking pixels strictly to ensure site functionality and assess performance:
- Essential Cookies: For core site navigation.
- Analytical Tools: (e.g., Google Analytics) to measure B2B traffic.
- Marketing Flags: To track engagement metrics across our global campaigns.
3. How We Process & Use Your Information
Your data is processed confidentially to drive legitimate business interests:
- To provide accurate FCL (Full Container Load) spot quotations directly to your email.
- To fulfill bulk product sampling requests securely.
- To optimize the website caching and overall page speed based on user geography.
- To maintain active communication regarding current export laws and harvest statuses.
- To ensure absolute compliance with international trade and anti-fraud regulations.
We strictly do not sell, rent, or auction your corporate data to external marketing agencies or unqualified third parties.
4. Legal Processing Basis (Global Compliance)
For visitors from the EU, UK, and regions governed by strict data architectures, we affirm our processing follows stringent legal bases:
- Consent: Freely given when using our forms or accepting our cookie banner.
- Contractual Necessity: To prepare your shipping or private-label agreements.
- Legitimate Interests: Securing our systems against cyber-attacks and fraud.
5. Global Reach & Data Transfers
As an exporter based in India, any information submitted is initially processed at our headquarters. However, we employ cloud infrastructure (hosting platforms, CRMs) that may route data securely across borders. We strictly mandate that our infrastructure partners utilize end-to-end encryption frameworks to secure your B2B communications.
6. Security Frameworks
We implement robust technical protocols (including HTTPS/SSL certificates, server-side firewalling, and restricted internal access hierarchies) to guard your data. While no system can guarantee impenetrable defense, our dedication to cyber hygiene is absolute.
7. Data Retention Cycles
We preserve personal data solely for the period required to fulfill the business functions documented herein, to maintain accounting compliance, and to mitigate potential legal disputes over international shipments.
8. Your Rights & Data Freedom
We respect international privacy mandates. Depending on your jurisdiction (GDPR, CCPA, DPDP Act), you are empowered to:
- Request full access to the personal data we hold about you.
- Mandate the rectification of any inaccurate shipping or corporate details.
- Enforce the erasure or restriction of your data from our active marketing databases.
- Withdraw any previously granted consent dynamically.
To invoke any of these rights, directly message the management team at sahajagroindustries1@gmail.com.
9. Policy Revisions
Sahaj Agro Industries may periodically update this document to reflect evolutionary shifts in global export laws or our internal technology upgrades. Significant amendments will be updated here alongside a revised "Last Updated" timestamp.